Term & Condtions

Welcome to Grover Cosmetics. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. Business Information

Grover Cosmetics
📍 Faridabad, India
📧 thegrovercosmetics@gmail.com
📞 8800544420

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing under parental supervision

  • You will use the website only for lawful purposes

  • You will not misuse, copy, or exploit any content without permission

We reserve the right to refuse service or terminate accounts at our discretion.

3. Product Information

  • All products displayed are subject to availability

  • We make every effort to display product images and descriptions accurately; however, slight variations may occur due to lighting or screen differences

  • Prices are subject to change without prior notice

4. Orders & Payments

  • All orders placed are subject to acceptance and confirmation

  • Payments are processed through secure third-party payment gateways

  • Grover Cosmetics does not store debit/credit card or UPI details

In case of failed or pending transactions, the amount (if debited) will be refunded as per bank timelines.

5. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier services

  • Any delivery delays due to unforeseen circumstances are not the responsibility of Grover Cosmetics

  • Customers must provide accurate shipping details to avoid delivery issues

6. Returns, Exchanges & Refunds

  • Returns, exchanges, or refunds (if applicable) are governed by our Return & Refund Policy

  • Due to the nature of cosmetic products, used or opened items may not be eligible for return

Please review our policy before purchasing.

7. Cancellation Policy

  • Orders once confirmed may not be cancelled after dispatch

  • Cancellation requests must be made immediately after placing the order

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

is the property of Grover Cosmetics and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Grover Cosmetics shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Allergic reactions or misuse of products (please check ingredients before use)

Users are advised to perform a patch test before using any cosmetic product.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Faridabad courts.

12. Changes to Terms

Grover Cosmetics reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:

📧 thegrovercosmetics@gmail.com
📞 8800544420