Term of Service

By accessing or using the website and services of Grover Cosmetics, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. Business Details

Grover Cosmetics
📍 Faridabad, India
📧 thegrovercosmetics@gmail.com
📞 8800544420

2. Eligibility to Use Services

By using this website, you confirm that:

  • You are at least 18 years of age or using the site under parental supervision

  • You are legally capable of entering into binding contracts

  • The information you provide is accurate and complete

3. Account & User Responsibility

  • You are responsible for maintaining the confidentiality of your account information

  • You agree to notify us immediately of any unauthorized use of your account

  • Grover Cosmetics reserves the right to suspend or terminate accounts if misuse is detected

4. Orders & Payments

  • All orders are subject to acceptance and availability

  • Prices and product availability may change without prior notice

  • Payments are processed via secure third-party payment gateways

  • Grover Cosmetics does not store your payment information

5. Product Usage Disclaimer

  • Cosmetic products may cause allergic reactions for some users

  • Customers are advised to read ingredients carefully and perform a patch test before use

  • Grover Cosmetics is not responsible for adverse reactions due to misuse or undisclosed allergies

6. Shipping & Delivery

  • Shipping timelines are estimates and may vary based on location

  • Once dispatched, delivery delays caused by courier partners are beyond our control

  • Incorrect delivery details may result in delays or non-delivery

7. Returns, Exchanges & Refunds

Returns, exchanges, or refunds (if applicable) are governed by our Return / Refund Policy.
Opened or used cosmetic products may not be eligible for return due to hygiene reasons.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Grover Cosmetics and may not be copied or reproduced without written permission.

9. Limitation of Liability

Grover Cosmetics shall not be liable for:

  • Indirect or consequential damages

  • Skin reactions, misuse, or improper storage of products

  • Delays caused by third-party logistics providers

10. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

11. Governing Law & Jurisdiction

These Terms of Service shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Faridabad courts.

12. Modifications to Terms

Grover Cosmetics reserves the right to update or modify these Terms of Service at any time. Changes will be effective once posted on this page.

13. Contact Us

For any questions regarding these Terms of Service, please contact:

📧 thegrovercosmetics@gmail.com
📞 8800544420